Privacy Policy

1. Information We Collect

We collect personal information to provide you with a better customer experience. This may include:

• Contact Information: Name, email, phone number, mailing address
• Device Details: Device model, serial numbers, repair history
• Transactional Data: Purchase history, payment details (processed securely via third-party gateways)
• Website Usage Data: IP address, browser type, and activity logs (via cookies and analytics tools)

2. How We Use Your Information

We use your information to: 

• Process repairs and service requests 

• Confirm and ship orders 

• Provide customer support and follow-ups 

• Improve website functionality and services 

• Send promotional emails (with opt-out options)

We never sell or rent your personal data to third parties. 

3. Data Protection & Security 

Your information is stored securely with encryption protocols and firewall protection. All payment information is processed via trusted, PCI-compliant platforms. Access to your personal data is restricted to authorized personnel only. 

4. Cookies & Tracking Technologies 

Our website uses cookies to enhance user experience, track service usage, and personalize content. You may modify your browser settings to decline cookies, though this may limit certain site functionalities.

5. Sharing Your Information 

We may share information only with trusted third parties when necessary to: 

• Fulfil orders or service requests 

• Comply with legal obligations 

• Conduct business operations (e.g., analytics, email marketing) 

These partners are required to follow strict confidentiality agreements and data protection standards. 

6. Your Rights

You have the right to: 

• Request access to the data we hold about you 

• Update or correct your personal information 

• Request deletion of your data 

• Opt out of marketing communications

To exercise any of these rights, contact us at info@thomasgadgets.com

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors without parental consent.

8. Changes to This Policy   

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage users to review this page periodically.